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Refund policy
- All purchases on our website and online channels are FINAL.
- We do not offer refunds if the item(s) arrive(s) without damage. We do not offer refunds for items that have been already used.
- To request a refund, customers must submit photographic proof of damage, defectiveness, or incorrect item(s) through email within 7 days of delivery. Please contact us at info@822Decor.com.
- To request and complete your refund, we require a receipt and/or proof of purchase.
- Refunds will include your total purchased order, including shipping fees.
- You will be approved or denied your refund based on our investigation of inspection. If you are approved, then your refund will be processed and a credit will automatically be applied to your original method of payment, within 5-10 business days. We will provide a refund confirmation to you through email once your refund is processed.
- If your refund is late or missing, please contact your bank immediately before reaching out to us. There can be a processing delay through your banking account.
- If you've contacted your bank and still have not received your refund, please contact us at info@822Decor.com and we will further assist.
- Gift Cards are non-refundable after purchase.
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