Shipping policy

a. Services

• All of our candle products are inspected before they are shipped and delivered.
• Candle order will be shipped and/or dropped off to the address provided by you within 10 business days. Customers must select their shipment option (Standard or Local Delivery) at checkout. 
• Local Delivery is a free delivery service for customers living in the Manhattan and Bronx areas of New York City.  
• Your product(s) will be shipped out as long as your shipping address complies with our Services.
• Due to COVID-19, there may be shipping delays that are outside of our control.
• We may require additional information and/or verification of information before the acceptance and/or shipment of any order. 

b. Third-Party Shipments

• Accessories and Home Decor items may take up to 3-4 weeks to ship.
• Accessories and Home Decor items are shipped through our third-party vendor. Therefore, these items are shipped separately from candle purchases.
• Third-party products are not eligible for local delivery.
• 822 Décor is not responsible for the shipment services and handling for third-party items. We will provide a refund to any item(s) that is damaged under our Refund & Exchange policy.